Shipping policy

Shipping Policy

This Shipping Policy applies to orders placed through yogerlovely.com.

Yogerlovely is operated by Jiangxi Guyuepai Pharmacy Co., Ltd.

1. Shipping Destinations

We ship to the destinations available during checkout.

If a country or region cannot be selected during checkout, shipping to that location is currently unavailable.

2. Order Processing

Orders are normally processed within 3 business days after successful payment confirmation.

Business days generally exclude weekends and applicable public holidays.

Additional processing time may occasionally be required for payment verification, address verification or other reasonable security checks.

3. Estimated Delivery Time

Estimated transit time is generally:

8 business days after shipment.

The total estimated delivery period consists of both order processing time and transit time.

Delivery periods are estimates rather than guaranteed arrival dates.

4. Shipping Charges

Applicable shipping charges are displayed during checkout before the customer completes the purchase.

Any free-shipping promotion or minimum purchase requirement will be displayed on the website where applicable.

5. Tracking

Where tracking is available, customers will receive tracking information after the order has been shipped.

Tracking information may require some time to become active after a tracking number is created.

6. Delivery Address

Customers are responsible for providing complete and accurate delivery information.

If you notice an address error after placing an order, please contact:

office@yogerlovely.com

We will make reasonable efforts to update the address before shipment, but changes cannot be guaranteed once fulfillment has begun.

7. Delivery Delays

Delivery may occasionally be affected by circumstances outside our reasonable control, including:

• Carrier delays
• Severe weather
• Public holidays
• Customs processing
• Transportation disruption
• Incorrect or incomplete delivery information

If your order is significantly delayed, please contact us so that we can review the available tracking information.

8. Lost or Damaged Shipments

If tracking indicates a delivery issue or your shipment arrives materially damaged, please contact:

office@yogerlovely.com

Provide your order number and relevant supporting information so that we can review the matter.

9. Contact

Jiangxi Guyuepai Pharmacy Co., Ltd.

Website:
yogerlovely.com

Email:
office@yogerlovely.com

Business Address:
Shop 19, Building A3, Beiyuan, Fenghe Xincheng,
No. 99 Fenghe North Avenue,
Honggutan District,
Nanchang City,
Jiangxi Province,
China